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Firefox crashes

bonbonbillo
bonbonbillo
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Signature shutdownhang | ntdll.dll@0x1df86 More Reports Search UUID 547da96c-5d88-4709-9706-230542150810 Date Processed 2015-08-10 12:02:55.432601 Uptime 4901 Last Crash 9371 seconds before submission Install Age 175224 since version was first installed. Install Time 2015-08-08 11:11:24 Product Firefox Version 39.0.3 Build ID 20150806001005 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x565523e0 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0152, AdapterSubsysID: 2ae2103c, AdapterDriverVersion: 10.18.10.3325 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+

Processor Notes ip-172-31-12-96.1288:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
Proveedor de servicios RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
Proveedor de servicios RSVP TCP : 2 : 1 :  
Proveedor de servicios RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
Proveedor de servicios RSVP UDP : 2 : 2 :

Adapter Vendor ID

0x8086

Adapter Device ID

0x0152

Total Virtual Memory

4294836224

Available Virtual Memory

3121238016

System Memory Use Percentage

45

Available Page File

12013854720

Available Physical Memory

4597063680

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs

Crashing Thread Frame Module Signature Source 0 xul.dll mozilla::`anonymous namespace'::RunWatchdog(void*) toolkit/components/terminator/nsTerminator.cpp 1 nss3.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c 2 nss3.dll pr_root nsprpub/pr/src/md/windows/w95thred.c 3 msvcr120.dll _callthreadstartex f:\dd\vctools\crt\crtw32\startup\threadex.c:376 4 msvcr120.dll msvcr120.dll@0x2c000 5 kernel32.dll BaseThreadInitThunk 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart

Signature shutdownhang | ntdll.dll@0x1df86 More Reports Search UUID 547da96c-5d88-4709-9706-230542150810 Date Processed 2015-08-10 12:02:55.432601 Uptime 4901 Last Crash 9371 seconds before submission Install Age 175224 since version was first installed. Install Time 2015-08-08 11:11:24 Product Firefox Version 39.0.3 Build ID 20150806001005 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x565523e0 User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x0152, AdapterSubsysID: 2ae2103c, AdapterDriverVersion: 10.18.10.3325 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ Processor Notes ip-172-31-12-96.1288:2015; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : Proveedor de servicios RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP TCP : 2 : 1 : Proveedor de servicios RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Proveedor de servicios RSVP UDP : 2 : 2 : Adapter Vendor ID 0x8086 Adapter Device ID 0x0152 Total Virtual Memory 4294836224 Available Virtual Memory 3121238016 System Memory Use Percentage 45 Available Page File 12013854720 Available Physical Memory 4597063680 Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs Crashing Thread Frame Module Signature Source 0 xul.dll mozilla::`anonymous namespace'::RunWatchdog(void*) toolkit/components/terminator/nsTerminator.cpp 1 nss3.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c 2 nss3.dll pr_root nsprpub/pr/src/md/windows/w95thred.c 3 msvcr120.dll _callthreadstartex f:\dd\vctools\crt\crtw32\startup\threadex.c:376 4 msvcr120.dll msvcr120.dll@0x2c000 5 kernel32.dll BaseThreadInitThunk 6 ntdll.dll __RtlUserThreadStart 7 ntdll.dll _RtlUserThreadStart

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bonbonbillo
bonbonbillo Question owner
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Please help, Thanks.