We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes at startup

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

Lredder
Lredder
more options

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times.

The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times. The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is possibly a problem with "Websense Endpoint" software. You can try to disable or uninstall this software for now until there is an update that addresses this issue.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html