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I can't access the Facebook content on my Macbook Air.

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

Ester37
Ester37
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I can access the Facebook website, but there's no content available. The page isn't populated. It's just blank! Yesterday Facebook was down for a while, and since it came back on I am unable to access the content, only on my laptop. It's available on my iPad and iPhone.

I can access the Facebook website, but there's no content available. The page isn't populated. It's just blank! Yesterday Facebook was down for a while, and since it came back on I am unable to access the content, only on my laptop. It's available on my iPad and iPhone.

Chosen solution

Try this:

  1. Open a new url with about:permissions
  2. search for facebook in the list on the left
  3. Click "Forget this site"
  4. Restart Firefox

Is it working?

Read this answer in context 👍 3

All Replies (4)

guigs
guigs
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Chosen Solution

Try this:

  1. Open a new url with about:permissions
  2. search for facebook in the list on the left
  3. Click "Forget this site"
  4. Restart Firefox

Is it working?

Ester37
Ester37 Question owner
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Thanks so very much for fixing the problem instantaneously! You're a genius!

Ester37
Ester37 Question owner
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Ester37 said

I can access the Facebook website, but there's no content available. The page isn't populated. It's just blank! Yesterday Facebook was down for a while, and since it came back on I am unable to access the content, only on my laptop. It's available on my iPad and iPhone.

Thanks so very much for fixing the problem instantaneously! You're a genius!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it happens again then try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"