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In the new Tab Window, I get a full screen of one site, and I do not see the cog wheel for NEW TAB CONTROLS

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  • Last reply by Dennis_Reed

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In a New Tab Window (+), I get a full screen of the Bing site, and I do not see the cog wheel for NEW TAB CONTROLS. I tried dragging another bookmark into that window, and then got that full screen site. But when I exit Firefox, and start it again, it defaults back to the Bing Site - I HATE BING I do not see the cog wheel for the New Tab Controls, and therefore I can not set it to: "show your top sites" I uninstalled Firefox, and installed the latest release - I ended up with the same thing I had - including My Home Page and the exact same problem - Your help would be appreciated

In a New Tab Window (+), I get a full screen of the Bing site, and I do not see the cog wheel for NEW TAB CONTROLS. I tried dragging another bookmark into that window, and then got that full screen site. But when I exit Firefox, and start it again, it defaults back to the Bing Site - I HATE BING I do not see the cog wheel for the New Tab Controls, and therefore I can not set it to: "show your top sites" I uninstalled Firefox, and installed the latest release - I ended up with the same thing I had - including My Home Page and the exact same problem - Your help would be appreciated

Chosen solution

What do you see on the page, just nothing?

Could you go back into about:config, filter using newtab again, and if browser.newtab.url is bolded and claims to be "user set", right-click it and choose Reset from the little menu

If you open a new tab, does that fix it?

Edit: sorry about the typo: browser.newtab.url

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All Replies (5)

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Here's how you can change your new tab page:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?

If problems persist, some potential diagnoses and remedies:

If Firefox won't let you edit this setting: you may have something called SearchProtect on your system. This needs to be removed from the Windows Control Panel. If the status says "locked" we will need to help you investigate an "autoconfig" file.

If Firefox lets you save your change but ignores it: one of your extensions may be overriding it. You can review, disable, and/or remove extensions on the add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right and disable (or remove) anything unknown. Bear in mind that all extensions are optional, none are included with Firefox.

If the change works during your session, but at the next startup is back to the unwanted page: you might have a user.js file in your personal Firefox settings folder (your Firefox profile folder). This article describes how to track down and remove the file: How to fix preferences that won't save.

Any luck?

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Thanks, I got rid of the Bing page :) But I still do not get the Cog Wheel for the NEW TAB CONTROLS :( It would be nice to have it go to my favorite tabs

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Chosen Solution

What do you see on the page, just nothing?

Could you go back into about:config, filter using newtab again, and if browser.newtab.url is bolded and claims to be "user set", right-click it and choose Reset from the little menu

If you open a new tab, does that fix it?

Edit: sorry about the typo: browser.newtab.url

Modified by jscher2000 - Support Volunteer

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You can look at the browser.newtab.url pref on the about:config page and set that pref to the URL of your preferred new tab page.

  • the default new tab page with the tiles is about:newtab
  • the default home page is about:home
  • for a blank page you can use about:blank

The browser.newtabpage.enabled pref should be set to true to use the page set via browser.newtab.url as the new tab page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


If there are still problems then do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Yay - the right click and reset did the job - thank you very much jscher2000 you get 5 gold stars :)