Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox freezing

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

mgdguy
mgdguy
more options

Why is it necessary for me to keep constantly moving my mouse in order to accomplish anything?

Why is it necessary for me to keep constantly moving my mouse in order to accomplish anything?

Chosen solution

hi, this question is filed under firefox for android, but a mouse probably isn't most commonly used on mobile systems. is this a question about firefox on desktop?

if so, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, this question is filed under firefox for android, but a mouse probably isn't most commonly used on mobile systems. is this a question about firefox on desktop?

if so, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware