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i cant open my gmail in google

  • 1 reply
  • 1 has this problem
  • 20 views
  • Last reply by FredMcD

jonah34
jonah34
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i work on another computer since my previous computer crashed than i installed firefox and go to google to go to gmail in the menu.

Than i get this error:

We've detected a problem with your cookie settings. Enable cookies

Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.co.uk to your list of allowed sites. Learn more

I dont understand how to solve

can u please help?

i work on another computer since my previous computer crashed than i installed firefox and go to google to go to gmail in the menu. Than i get this error: We've detected a problem with your cookie settings. Enable cookies Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.co.uk to your list of allowed sites. Learn more I dont understand how to solve can u please help?

All Replies (1)

FredMcD
FredMcD
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Let's start with,

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.