Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access costco photo center even though all other browsers, including firefox private browsing, can. Suggestions?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Whenever I try to access the costco photo center site it will never connect, just a chronic spinning wheel. All other browsers can connect, including the firefox private browsing. What is wrong with the standard firefox browser and how do I fix it?

Whenever I try to access the costco photo center site it will never connect, just a chronic spinning wheel. All other browsers can connect, including the firefox private browsing. What is wrong with the standard firefox browser and how do I fix it?

All Replies (2)

more options
more options

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "You can use the "View > Sidebar" menu. You can find a "Show sidebars" button in the Customize palette.

  • "3-bar" menu button > Customize
  • View > Toolbars > Customize
> History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.