my computer keeps hanging ( non-responsive) but only on certian websites . any sugestions?
about 2 days ago my computer just started randomly freezing , hanging up ! and is now randomly crashing from time to time ! exspecialy when i visit certian webpages (primewire.com, e-bay, facebook) i have triedrestarting my pc, troubleshooting , and even deleting firefox and reinstalling it but nothing seems to help! any sugestions you might have would be greatly apreciated !
i am running W8 and my HP is not even 4months old
All Replies (5)
Start Firefox in Safe Mode and restart firefox. does problem still there ? Also check with Turn Hardware acceleration off ,does it make some change ? Update "System graphics driver " and see whether it makes any differences or not ?
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
bp-d54fd538-e046-49df-8a56-fceb62150927 9/27/2015 2:43 AM bp-a81f9725-f954-4c97-99fc-b62b22150927 9/27/2015 2:34 AM bp-817b165a-d956-4db2-b669-cab812150928 9/27/2015 1:13 AM bp-5913ffe3-60c6-4024-9c9f-e97852150927 9/27/2015 1:13 AM bp-515237fe-fbd5-4f35-867a-f897d2150927 9/27/2015 1:13 AM bc73f3a0-2ae7-4fe5-9c20-b0c3abb3bc68 9/27/2015 1:12 AM 78208ee3-f3b8-4661-9115-6d3e4b555af8 9/27/2015 1:11 AM d4689da4-2e5f-4da3-810b-93695181c4dc 9/27/2015 1:11 AM bp-35d62ea2-43a1-45b6-9054-0e7032150928 9/27/2015 1:11 AM bp-ad0ca8f8-d8f2-431c-8052-22a3e2150927 9/27/2015 1:11 AM 8c25fa61-f351-46b1-9d76-450f5cbda232 9/27/2015 1:10 AM ec200ea8-639c-4b1e-94dd-2091afeaaab5 9/27/2015 1:10 AM bp-a960ec6c-04bd-4325-b106-852d52150927 9/26/2015 9:34 PM
Modified by cor-el
i hope i did that right?
That was well done.
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
The crash report flagged these programs;
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
Igdumd32.dll = Intel Graphics Accelerator Drivers ++++++++++++++++++++++++++++++++++++++++ bp-817b165a-d956-4db2-b669-cab812150928 bp-5913ffe3-60c6-4024-9c9f-e97852150927
Signature F1398665248
Process Type plugin Shockwave Flash Version:19.0.0.185
Attention Sumo's, there are 15 Related Bugs
check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: