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Firefox closing, no extensions, no error messages

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by FredMcD

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My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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All Replies (3)

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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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The graphic driver update did the trick. I thought it wasn't related to video, since Firefox was the only app crashing, but, for some reason, after I've download the update from Intel's website, it stopped crashing. Thank you

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Glad to help. Safe surfing.