I have thunderbird on my home and office machine but Thunderbird will not send gmail messages on my work computer despite being configured the same way.
I have been using Thunderbird on my home computer to manage my gmail and have recently downloaded it on my work computer as well. However, on my work computer I can not send messages out despite the settings being the same on both computers smtp.gmail.com, port 587. Authentication method: Normal password Connection Security: STARTTLS. I have also tried smtp.googlemail.com Port: 465 Authentication method: Normal password Connection Security: SSL/TLS. I keep getting.
Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.
Please help.
All Replies (7)
Any firewalls at work preventing this connection?
FWIW, all of my gmail accounts use 465 + SSL/TLS.
No Firewalls and I tried 465 + SSL/TLS with normal password. What Authentication method have you used?
May be a proxy?
Christ 1, I am not as computer literate as I would like. What do you mean by proxy?
Basically that means your computer doesn't have direct access to the Internet, but is talking to the proxy instead. Then the proxy connects to the desired server via the Internet on your behalf. From outside, only the proxy is visible, but not your computer in the office LAN. Typically a proxy allows only certain protocols or ports respectively (http for web access which corresponds to TCP port 80). In order to send email, the port for SMTP needs to be allowed, which normally isn't allowed from a corporate network. So the most likely cause is that something is blocking your connection attempts. You should talk to your IT folks.
Nope. No proxy.
I guess this would be a good time to explain your corporate environment in more detail.