Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Preferences page does not work!

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

David Hopkins
David Hopkins
more options

When I click on the preferences icon on the toolbar, the preferences page opens however I am not able to click on anything!!

When I click on the preferences icon on the toolbar, the preferences page opens however I am not able to click on anything!!

Chosen solution

Type about:preferences#general<enter> in the address bar

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Type about:preferences#general<enter> in the address bar

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?