Websites don't respond and then I get a error message- plug in container for firefox has stopped working.
Hello, when I try and pull up certain websites, the website will not repsond. It will hang up for a long time until I finally go to the Task Manager and close the page. I have tried to get Firefox to look for a solution before closing the page, but it never finds one.
When the page shuts down, I get the message "PlugIn Container for Firefox has stopped working".
I clicked on the description of the most recent one and I got:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 41.0.2.5765 Application Timestamp: 561ee543 Hang Signature: 3ae9 Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 3ae90cae0016742c918cf441d5ecb26c Additional Hang Signature 2: 3f73 Additional Hang Signature 3: 3f736be7a81a6ba6fd66a585750f46fd Additional Hang Signature 4: 3ae9 Additional Hang Signature 5: 3ae90cae0016742c918cf441d5ecb26c Additional Hang Signature 6: 3f73 Additional Hang Signature 7: 3f736be7a81a6ba6fd66a585750f46fd
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Can anyone help me? I have used Firefox as my primary browser for years with no problems but this is causing me frustration and delays on a daily basis.
Thanks Michele
All Replies (1)
You can check for problems with current Shockwave Flash plugin versions and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also: