Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird has to be reinstalled on my computer each time I shut down???

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

jcc1
jcc1
more options

I have repeatedly had to reinstall Thunderbird to my computer to get my e-mails. It seems to happen each time I shut the computer down.

I have repeatedly had to reinstall Thunderbird to my computer to get my e-mails. It seems to happen each time I shut the computer down.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options
I have repeatedly had to reinstall Thunderbird to my computer to get my e-mails.

Why?

It seems to happen each time I shut the computer down.

What exactly happens when you shut down the computer?

jcc1
jcc1 Question owner
more options

It seems that when I close the Thunderbird program or shut down, I must go to the start program to open it again and then I can only see my folders but nothing will open when I click on it. The only way to fix it is to reinstall Thunderbird again and then I can get to the individual messages and folders, etc. It doesn't lose anything, I just can't get to them unless i do a complete reinstall?????????

christ1
christ1
  • Top 25 Contributor
more options
I must go to the start program to open it

Please explain that in more detail. How exactly do you start Thunderbird?

Are there multiple Windows user accounts?

When installing Thunderbird, are you using a different Windows user account than when you normally run Thunderbird?