We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get my email because I had to change computers and I do not remember my email user name or password because I did the initial set up a few yeas ago.

more options

I could not transfer my email information because I had to change computers. My old computer cannot be accessed. I can't remember my password or my user name.

I could not transfer my email information because I had to change computers. My old computer cannot be accessed. I can't remember my password or my user name.

All Replies (1)

more options

Then you need to contact your email provider. No one here knows your personal info. FYI: your username is your email address.