We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox does not recognize my master password for sites.

  • 1 reply
  • 6 have this problem
  • 10 views
  • Last reply by cor-el

user1278913
user1278913
more options

When I try to remove master password option, it does not recognize my master password, so I can do nothing. Same problem if I try to change the master password. And I had just now set this password for the first time on firefox.

When I try to remove master password option, it does not recognize my master password, so I can do nothing. Same problem if I try to change the master password. And I had just now set this password for the first time on firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

You can alternatively remove the logins.json and key3.db files in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder: