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How to remove akamaihd

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

HSP123
HSP123
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Recently experiencing issues when opening a new tab defaulting to "http://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRghAIQgLVF0XRBgQdVhbTA1IFwUOeFwLBRRAEgERJAkMBA9HEFcFIk0FA18DB0VXfWFoKB8fHGdGM0xUFUo5VFc=" have bookmarked a homepage but it keeps on going back to the above??

Recently experiencing issues when opening a new tab defaulting to "http://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRghAIQgLVF0XRBgQdVhbTA1IFwUOeFwLBRRAEgERJAkMBA9HEFcFIk0FA18DB0VXfWFoKB8fHGdGM0xUFUo5VFc=" have bookmarked a homepage but it keeps on going back to the above??

All Replies (2)

Ivan Bernesty
Ivan Bernesty
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Hello, The following may do the trick but, it appears that you probably have malware of some sort. Run every anti-virus you can (that is reputable of course) then try safe mode. :>) Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and (re)install or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then create a new profile.