Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't care that "The connection is not secure" I want to go on the website

  • 1 reply
  • 51 have this problem
  • 88 views
  • Last reply by cor-el

uberpie
uberpie
more options

Firefox won't let me access a website because "The connection is not secure". I don't care that it isn't secure, I need to download something from there and Firefox, IE, and Opera are the only browsers supported. I tried IE, and will not go out of my way to download Opera. The link is blocked from my view as you can see in the image. I'm not sure why this is happening but it's pissing me off to no end. If you could help, that would be just super.

Firefox won't let me access a website because "The connection is not secure". I don't care that it isn't secure, I need to download something from there and Firefox, IE, and Opera are the only browsers supported. I tried IE, and will not go out of my way to download Opera. The link is blocked from my view as you can see in the image. I'm not sure why this is happening but it's pissing me off to no end. If you could help, that would be just super.

Chosen solution

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.

Read this answer in context 👍 5

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.