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I messed with the config editor and can't get mail.

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

dosal
dosal
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I reset my changes, but Thunderbird doesn't get new messages on any of my machines, even older versions. I uninstalled and re-installed Thunderbird. No change. Is there any hope to fix this or do I need to establish a new account?

I reset my changes, but Thunderbird doesn't get new messages on any of my machines, even older versions. I uninstalled and re-installed Thunderbird. No change. Is there any hope to fix this or do I need to establish a new account?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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I reset my changes

What changes?

Thunderbird doesn't get new messages

See https://support.mozilla.org/en-US/kb/cannot-receive-messages

I uninstalled and re-installed Thunderbird. No change.

Of course not. Re-installing the application doesn't touch the profile with all your data.

Is there any hope to fix this

I suppose it's not hopeless.

or do I need to establish a new account?

Is there any particular reason why you'd expect a new account to work any better?