Firefox will not let me view my banking with all its features explorer will how do I fix?
trying to view the bank info it worked a few weeks ago but now some of the features to view checks or deposit slips is no longer there using explorer it all works like normal
All Replies (7)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
That did not work for me still can not view bank correctly
Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.
It may not be relevant to your immediate problem but you should try disabling or removing your dubious plug-in npDisplayEngine. Refer to these - https://www.virustotal.com/en/file/d268a7318a6fe6d0a469e861c2a6b38ebae065f282c7473ad07eefd9caa09cea/analysis/
http://www.herdprotect.com/npfwpop.dll-f6825cc358452ee15ee5916dd0dab22946a06e8b.aspx
What does this plug-in do for you?
Tried the Java update that did not work Also cleared cache and history that did not work
I did update java and checked that all add on are current still not working to view my bank with all the details
Which bank site are you using? I know there are many banks out there but maybe one of us is using the same bank as you and can check on our end. If not, we can search for any reports matching your bank of Firefox not showing checks or deposit slips and see if someone has found a workaround or reason for the problem.