Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't save my sent emails to the Sent folder. Why? And how to sort it out?

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by Matt

Salim99
Salim99
more options

When I Send emails, I get two messages: the first says that there was an error saving the email to the Sent folder and asking if I would like to try again or cancel. The second message, in a small window off to the top right, says there was an error saving the message to the Sent folder and adding that "the [TRYCREATE] Folder doesn't exist (Failure)." How can I resolve this please?

When I Send emails, I get two messages: the first says that there was an error saving the email to the Sent folder and asking if I would like to try again or cancel. The second message, in a small window off to the top right, says there was an error saving the message to the Sent folder and adding that "the [TRYCREATE] Folder doesn't exist (Failure)." How can I resolve this please?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the account and select subscribe. Is a sent folder listed for you to subscribe to? What mail provider? GMail and outlook.com in particular are problematical. What anti virus? Do you see this issue if you disable email scanning in your anti virus product?

Modified by Matt