Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Get messages" brings up e-mails stripped of any content

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by christ1

more options

Selecting the get messages command brings up e-mails that are stripped of any text. The subject box is empty, the "from" box is empty, but the date box is filled in. Then when clicking on an individual message, the message box opens lacking any text.

I tried using the old Eudora 7 e-mail program and the same errors have occurred. The e-mail server has a function that allows me to collect my e-mails and they are ok. I am using the McAfee anti-virus program.

Thanks

Selecting the get messages command brings up e-mails that are stripped of any text. The subject box is empty, the "from" box is empty, but the date box is filled in. Then when clicking on an individual message, the message box opens lacking any text. I tried using the old Eudora 7 e-mail program and the same errors have occurred. The e-mail server has a function that allows me to collect my e-mails and they are ok. I am using the McAfee anti-virus program. Thanks

All Replies (1)

more options
I am using the McAfee anti-virus program.

That is your problem.

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee