Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Blocked outgoing mail

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt

dsammy55
dsammy55
more options

Since Dec 31, 2015 all my outgoing mail had been blocked.

Has latest version 38.5.0

No bounces.

All of my outgoing mail just vanished and never reached anyone. Not even reached the hosting ISP even they can see the log of failed deliveries. They informed there's a spoof spammer connecting to my outgoing mail.

I receive incoming mail just find without any problem.

I had been in contact with my hosting ISP. Found my webmail is working just fine.

Settings for Thunderbird were same as instructed by the hosting ISP.

Computer checked for any hidden virus or malware, none found.

Since Dec 31, 2015 all my outgoing mail had been blocked. Has latest version 38.5.0 No bounces. All of my outgoing mail just vanished and never reached anyone. Not even reached the hosting ISP even they can see the log of failed deliveries. They informed there's a spoof spammer connecting to my outgoing mail. I receive incoming mail just find without any problem. I had been in contact with my hosting ISP. Found my webmail is working just fine. Settings for Thunderbird were same as instructed by the hosting ISP. Computer checked for any hidden virus or malware, none found.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

so what about this spoof spammer? where are they, what are they doing? have you changed passwords to lock them out?