Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does a box come up that locks firefox up stating: User Account Control. Do you want to allow the following program to make changes, etc, locks programs up?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

When I try to go into Firefox, a box comes up that locks my computer up and it states: User Account Control Do you want to allow the following program to make changes to this computer? Yes No Program name Firefox Verified publisher: Mozilla corporation File origin Hard drive on this computer This box prevents sending out e-mails or doing anything with Firefox. How do I get rid of the box?

When I try to go into Firefox, a box comes up that locks my computer up and it states: User Account Control Do you want to allow the following program to make changes to this computer? Yes No Program name Firefox Verified publisher: Mozilla corporation File origin Hard drive on this computer This box prevents sending out e-mails or doing anything with Firefox. How do I get rid of the box?

All Replies (1)

more options

A possible cause of this message is that Firefox is set to run as Administrator.

Check that Firefox isn't set to run as Administrator. Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.