Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox 38.3 startup under root but not as regular user?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by bbboomer

more options

I'm running Firefox on RHEL 6.7. I'm running over X11 using a putty session. Firefox runs as root but not as a regular user even though /usr/lib64 and everything under it have even been secured with chmod 755 just to be sure it's not being denied access to some directory or file. Under regular user it doesn't stop halt with any errors. I've tried safe-mode and still nothing. But as root it starts just fine. I won't be able to provide any more details until Tuesday as I don't currently have access to the system in question.

I'm running Firefox on RHEL 6.7. I'm running over X11 using a putty session. Firefox runs as root but not as a regular user even though /usr/lib64 and everything under it have even been secured with chmod 755 just to be sure it's not being denied access to some directory or file. Under regular user it doesn't stop halt with any errors. I've tried safe-mode and still nothing. But as root it starts just fine. I won't be able to provide any more details until Tuesday as I don't currently have access to the system in question.

All Replies (2)

more options

Did you try to start Firefox via a terminal window to check for error messages?

Did you check for issues with the permissions in both locations?

  • ~/.mozilla/firefox/
  • ~/.cache/mozilla/firefox/
more options

No I didn't check cache area. Thanks for the suggestion. I'll take a look at this when I return to work on Wednesday.