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Windows computer crashed, trouble now restoring contacts and archives from backup files to the new computer

  • 1 reply
  • 3 have this problem
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  • Last reply by christ1

jgerberman
jgerberman
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Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

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christ1
christ1
  • Top 25 Contributor
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Did you backup the entire Thunderbird profile from the old drive?

The profile is what you'd need to restore.

What did you do after reinstalling Thunderbird?