Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Junk FILTER does NOT work for Russian emails... !??

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

Thunderbird junk filter does not LEARN russian (cyrillic) emails and very often sorting them out as SPAM despite i had decleared it as NOSPAM...

what to do ?

Thunderbird junk filter does not LEARN russian (cyrillic) emails and very often sorting them out as SPAM despite i had decleared it as NOSPAM... what to do ?
Attached screenshots

All Replies (1)

more options

You say "SPAM" but appear to be talking about "JUNK".

Is this sender stored in your Address Book? This should prevent it being classified as Junk.