Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why am I getting options tabs opening up when i click on any internet site.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

vincep181
vincep181
more options

When I'm on the internet, any site that I click to go to produces another tab for options. Sometimes there are several tabs saying options depending on how many sites I have visited. How do I stop these tabs from occurring?

As of right now at the top of my browser, there is a tab saying"Ask a Question" and next to it is a tab saying "Options". Why is there a tab saying Options if I have not selected it.

When I'm on the internet, any site that I click to go to produces another tab for options. Sometimes there are several tabs saying options depending on how many sites I have visited. How do I stop these tabs from occurring? As of right now at the top of my browser, there is a tab saying"Ask a Question" and next to it is a tab saying "Options". Why is there a tab saying Options if I have not selected it.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.