Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF44 cannot connect to internet. Everytime I need to install the program again. What can i do about this?

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I installed FF44 but everytime I try to open the program it cannot connect to internet. After closing FF or after rebooting the computer FF can't connect to internet. Everytime again I need to install FF 44 to make it work properly.

I installed FF44 but everytime I try to open the program it cannot connect to internet. After closing FF or after rebooting the computer FF can't connect to internet. Everytime again I need to install FF 44 to make it work properly.

Chosen solution

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Read this answer in context 👍 0

All Replies (2)

more options

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

more options

Chosen Solution

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}