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I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before.

cerins
cerins
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I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before. I keep getting shut down or notified about a "debugger" issue. and there is a box that appears that has three choices, Debug, continue, or cancel. If I cancel, the screen freezes. If I continue, everything runs for 5 minutes and then it does it again. If I open the debugger, It is all a bunch of computer stuff that I have no idea what to do with. Most times I have to open the task manager and end Firefox and come back in again. The debugger says http://oascentral.comcast.net/...c=1&cmcsa300tab=1&cmsa250bt=1&:0. Some times there are other messages. I am about ready to quit using Firefox as I have no problems with Google Chrome or IE.

I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before. I keep getting shut down or notified about a "debugger" issue. and there is a box that appears that has three choices, Debug, continue, or cancel. If I cancel, the screen freezes. If I continue, everything runs for 5 minutes and then it does it again. If I open the debugger, It is all a bunch of computer stuff that I have no idea what to do with. Most times I have to open the task manager and end Firefox and come back in again. The debugger says http://oascentral.comcast.net/...c=1&cmcsa300tab=1&cmsa250bt=1&:0. Some times there are other messages. I am about ready to quit using Firefox as I have no problems with Google Chrome or IE.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of that message.

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.