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why does Thunderbird e mail repeatedly ask me for my internet log in password, even after this has been inputted...repeatedly?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

widbury3
widbury3
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prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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internet log in password

What does 'internet log in password' mean? Thunderbird only cares for your email account password.

What exactly are you prompted for?

bluedahlia
bluedahlia
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Repeatedly asked for account password and smtp password

christ1
christ1
  • Top 25 Contributor
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Perhaps you have the wrong password or did enter it wrong? You can verify your password by logging into your account using webmail.