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Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting."

  • 8 replies
  • 5 have this problem
  • 2 views
  • Last reply by rxtomsn

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i have been advised to open new question, so here it is..Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." thanks for your help rex thompson

i have been advised to open new question, so here it is..Received the error message "Unable to open the temporary file C:\Users\<user>\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting." thanks for your help rex thompson

All Replies (8)

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Windows 7 with windows essentials antivirus.

Try to start Windows in safe mode with networking enabled. - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

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unable to start in safe mode...previously was able to start in safe mode but the options available were zero nothing to offer me an alternative/whatever thanks for your interest

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https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

See the link for a way to fix your copy of avast so it does not cause the error.

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matt, I have win-7 with microsoft essentials

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Well that issue has existed for Avast for a very long time, and I have never heard of it for any other security software. So I think you should check your installed programs to be sure you do not have avast.

Otherwise fix MSE so it excludes that file.

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matt, never heard of avast, much less download or install i use win-7 with windows essentials for antivirus

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is your computer a Dell? What is your isp?

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matt, not DELL built it myself....isp is at&t and comcast, yes, both work together but sending is always comcast, having trouble right now just typing this message maybe have virus?