WHY is it that since I have downloaded Mozilla Fox I cannot have my homepage other than "Smart shop save" as I have continually tried putting in my homepage in.
Okay, have a new Laptop..Toshiba Satellite with Windows 10. Have installed Mozilla Fire Fox on it with version 4.00.1 and I keep getting this homepage of "smart shop save"! It's driving me nuts! I don't know how many times I have changed the "Home page" to "au.yahoo.com" and it works if I hit the homepage house button...BUT it reverts back to "smart shop save" if I close firefox down...then open it up again later it reverts back to "smart shop save"..it happens to ANY sort of homepage I want to put in there...be it Google, Mozilla etc etc!!
In the browser address it shows:
au.smartshopsave.com/?siteid=28524&qsrc=999&l=sem&ad=semA&an=misc
Hope this helps and stop me from really.....really....really.....getting the "dirts-shirty" with this "smart shop save" problem!!
I thank you kindly for any help in this matter!
All Replies (3)
dimariebeck said
Okay, have a new Laptop..Toshiba Satellite with Windows 10. Have installed Mozilla Fire Fox on it with version 4.00.1 and I keep getting this homepage of "smart shop save"! It's driving me nuts! I don't know how many times I have changed the "Home page" to "au.yahoo.com" and it works if I hit the homepage house button...BUT it reverts back to "smart shop save" if I close firefox down...then open it up again later it reverts back to "smart shop save"..it happens to ANY sort of homepage I want to put in there...be it Google, Mozilla etc etc!! In the browser address it shows: au.smartshopsave.com/?siteid=28524&qsrc=999&l=sem&ad=semA&an=misc Hope this helps and stop me from really.....really....really.....getting the "dirts-shirty" with this "smart shop save" problem!! I thank you kindly for any help in this matter!
I am a lightweight helper dimariebeck but try this. When you open options and get to the general page where you select what you want as your homepage. Use the BOOKMARK option. Of course have your desired homepage in bookmarks first, select it and then just X out of Firefox (close it with the X in the upper right) and see if it doesn't open the next time you start Firefox on the page you want. I just tried it and it works. Let me know .....
Modified by Jack
Hi, if the above doesn't work, please try working through Remove SmartShopSave.com redirect by Malware Tips.
Note that not all removal programs will detect all malware, so you may need to run several or all of them.
After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.
dmariebeck ... what Scribe said. lol I'm sure it has better results. ":-Dx jack