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Firefox crashes

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  • Last reply by cor-el

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Since updating to version 44 Firefox Crashes When I try to open it. Unable to open in safe mode. Uninstalled software deleted firefox folder from PC, removed registry keys, rebooted PC. Then tried to reinstall still crashes.

Since updating to version 44 Firefox Crashes When I try to open it. Unable to open in safe mode. Uninstalled software deleted firefox folder from PC, removed registry keys, rebooted PC. Then tried to reinstall still crashes.

All Replies (3)

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Do you have some recent crash reports (bp-...) in the folder /submitted? https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_viewing-reports-outside-of-firefox

If yes, post some IDs.

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I am having the issue on multiple PCs

Below are the crash logs from one of them.

Crash ID: bp-7ac89a9d-1826-4134-a5f7-408eb2160218 Crash ID: bp-ecbc28ec-abe4-4e10-974d-1b61c2160218 Crash ID: bp-ca1439a3-6a43-42ea-bfa8-63c802160218 Crash ID: bp-37b162fc-c00e-4cb1-9c73-da2b72160218 Crash ID: bp-201b2f4a-1573-43dd-9e08-d0d182160218 Crash ID: bp-25a480db-443c-4d00-bb8b-6ed062160218 Crash ID: bp-a6e2f140-2fb7-4ba3-a2fb-09eed2160218 Crash ID: bp-dd5ee28b-6cdc-4adb-9d61-690b72160218 Crash ID: bp-6ba46b94-1f5d-4054-869d-f98772160218 Crash ID: bp-cd6b4cd5-1c86-4d15-8ea5-40dda2160218 Crash ID: bp-c7ccc0dd-93a1-49e3-9120-bae332160218 Crash ID: bp-2174ad2d-b11f-4a29-883d-bbd432160218 Crash ID: bp-819cdf1c-68c6-481b-9116-184532160218

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That looks like a problem with "Websense Endpoint" software. You can try to disable or uninstall this software and contact Websense for support. Websense normally only supports Firefox ESR versions and not the regular release versions.

Modified by cor-el