Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

on win10 Firefox opening gmail drives disk util to 99%. Edge does not. Whats up?

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

Johnb2919
Johnb2919
more options

I have HP laptop w/ Core i3 CPU. Windows 10 (current update). Using FF when I open my gmail account the disk utilization goes to 98-100 pct and stays there. When I use Edge, disk util peaks at 84 pct and then goes back down to 14%.

I have HP laptop w/ Core i3 CPU. Windows 10 (current update). Using FF when I open my gmail account the disk utilization goes to 98-100 pct and stays there. When I use Edge, disk util peaks at 84 pct and then goes back down to 14%.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.