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Mozilla keeps redirecting from Google to Yahoo.

  • 13 replies
  • 1 has this problem
  • 19 views
  • Last reply by Hedgewizard

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I installed an Epson printer 2/29/2016. Since then, when I try to do a search, it redirects to Yahoo, even though Google is set as default. I've tried everything suggested to set Google as default, but nothing works.

I installed an Epson printer 2/29/2016. Since then, when I try to do a search, it redirects to Yahoo, even though Google is set as default. I've tried everything suggested to set Google as default, but nothing works.

All Replies (13)

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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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There are no suspicious entries. Already removed any software that might be causing issues. And I've run Malwarebytes and Hijackthis. No help. WHat else ya got?

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please use adwcleaner as well...

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OK, Adwcleaner loads a bunch of junk software that triggers my antivirus. Now, can you suggest something that will do the job without trying to add more crap to my system?

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adwcleaner is a reputable tool and doesn't contain any crap - this is very likely a false positive on part of your security software!

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Nope. It added 4 programs that I'm currently removing. Nowyouseeit, One System Care, KNCTR. I've gotten rid of the fourth one.

So, what other suggestions do you have?

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are you sure you clicked on the right download link and not some google ad on that page?

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Yep.

Now then, what else do you have?

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OK, finally found a CLEAN download site for it.

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And the problem remains.

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Adwcleaner didn't work.

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can you provide log files for the results of your last scans with malwarebytes & adwcleaner?

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Reset/refreshed Firefox and it's gone. The problem was SEARCHINTERNET-A.AKAMAIHD.NET.