Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox quits loading a site too early... what do I do?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

amadeusgeek
amadeusgeek
more options

Firefox stops loading before the opening page has completely loaded.... it quits loading after about one-two seconds. I've already done the Privacy -- Use Tracking Protection thing.

Firefox stops loading before the opening page has completely loaded.... it quits loading after about one-two seconds. I've already done the Privacy -- Use Tracking Protection thing.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there any error messages in the Web Console ("3-bar" menu button or Tools > Web Developer)?

Does the Network Monitor give any clues what is happening?

amadeusgeek
amadeusgeek Question owner
more options

NO and NO

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.