What happens when you try to load that page, or when you click the green bat at the top? When I click the green bar, I get a page that requires me to activate Flash before I can watch anything. You can click the plugin notification icon (looks like a gray Lego block) in the address bar to do that. See attached screen shot. It does appear from your Question Details > More System Details that you have two Flash plugins, one version 19 and one version 21. This could cause a conflict. The official solution is to run Adobe's uninstaller to clear all Flash and then reinstall, but it usually works to simply delete the older one from disk, if you are comfortable doing that. * Official method: ** You can find a link to Adobe's uninstaller here: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html ** You can find fresh installers for both Firefox and Internet Explorer on this page: https://www.adobe.com/products/flashplayer/distribution3.html * To get the path to the old Flash plugin: ** Type or paste '''about:plugins''' in the address bar and press Enter to load the page ** Use Find (Ctrl+f) for ''npswf'' to skip among the Flash plugins on the page and look for the version 19 one.

How hard is it to open '''Help > Firefox Help''' to get to this support website? https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct