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My firefox crashes everytime put my laptop in sleep mode. I am runnin Windows 10.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

anjelious02
anjelious02
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bp-2146acdd-1075-4161-a25a-8a9742160318 3/18/2016 3:51 PM bp-bdcb6e3e-cdef-4347-a998-2f4802160317 3/17/2016 9:01 AM bp-5f576229-1446-4b94-803d-3949c2160315 3/15/2016 10:15 AM bp-735f6b83-668f-4108-b9d4-a21e72160313 3/13/2016 10:48 AM bp-45af121c-6f2f-4924-9086-6d4b42160311 3/11/2016 10:22 AM bp-68afa4e0-ccf3-4f9b-8d73-878de2160310 3/10/2016 3:05 PM

bp-2146acdd-1075-4161-a25a-8a9742160318 3/18/2016 3:51 PM bp-bdcb6e3e-cdef-4347-a998-2f4802160317 3/17/2016 9:01 AM bp-5f576229-1446-4b94-803d-3949c2160315 3/15/2016 10:15 AM bp-735f6b83-668f-4108-b9d4-a21e72160313 3/13/2016 10:48 AM bp-45af121c-6f2f-4924-9086-6d4b42160311 3/11/2016 10:22 AM bp-68afa4e0-ccf3-4f9b-8d73-878de2160310 3/10/2016 3:05 PM

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

The System Detail list next to the question shows that you run an older Firefox 44 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 45.0.1 release.

  • Help > About Firefox
FredMcD
FredMcD
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bp-2146acdd-1075-4161-a25a-8a9742160318

Signature: mozilla::net::nsHttpConnectionMgr

mcbrwctl.dll = McAfee SiteAdvisor

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++ bp-bdcb6e3e-cdef-4347-a998-2f4802160317

Signature: mozilla::net::nsHttpTransaction::Caps

mcbrwctl.dll = McAfee SiteAdvisor

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder +++++++++++++++++++++++++++++++++++ bp-5f576229-1446-4b94-803d-3949c2160315

Signature: nsTArray_Impl

mcbrwctl.dll = McAfee SiteAdvisor ++++++++++++++++++++++++++++++++++++ bp-735f6b83-668f-4108-b9d4-a21e72160313

Signature: mozilla::net::CacheIndex::Release

mcbrwctl.dll = McAfee SiteAdvisor

Disable/update your McAfee SiteAdvisor