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How can I save my address book. The file it writes contains 0 bytes and is .ldif format.

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  • Last reply by Robert_H

Robert_H
Robert_H
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In Thunderbird v38.7.1 running on Win7 Home Premium SP1 64-bit, while viewing my Address Book, I select ALL ADDRESS BOOKS and then click TOOLS and EXPORT to produce a .ldif file with 0 bytes. When I save it as .CSV or .TAB/.TXT then I get the headings for the fields in the address book but no records. What I am I doing wrong? This worked a year or more ago with earlier versions on this PC.

In Thunderbird v38.7.1 running on Win7 Home Premium SP1 64-bit, while viewing my Address Book, I select ALL ADDRESS BOOKS and then click TOOLS and EXPORT to produce a .ldif file with 0 bytes. When I save it as .CSV or .TAB/.TXT then I get the headings for the fields in the address book but no records. What I am I doing wrong? This worked a year or more ago with earlier versions on this PC.

Chosen solution

Select an address book. All books is not really a book.

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user01229325
user01229325
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Chosen Solution

Select an address book. All books is not really a book.

Robert_H
Robert_H Question owner
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Thanks, Airmail. Now can you get the previous answers to this question corrected so that it doesn't say 

CLICK ON ALL ADDRESS BOOKS

The page is at https://support.mozilla.org/en-US/questions/1087571

Your reply to CLICK ON AN ADDRESS is correct. Thanks for the help, I'll credit your answer as correct.