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Issue receiving New Emails_ I have to restart Thunderbird to receive New Emails

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

jozeph51
jozeph51
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Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

Hello I've had a problem recently with receiving New Emails. This seemed to start about a week ago. To receive new emails I have to restart Thunderbird. I've tried clicking on Get Messages and nothing happens unless I restart and then then new messages pop up. Since I've had TB on this computer for a long time I even completely uninstalled it and reinstalled a couple of days ago. Same thing keeps happening. I'm using Windows 7. IMAP through GoDaddy. TB version: 38.7.1 I've searched online etc and nothing seems to help. If you have any suggestions please let me know. Thanks Joe

All Replies (3)

rocketmandb
rocketmandb
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I have the same problem

christ1
christ1
  • Top 25 Contributor
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There are a number of people who complained about not getting new messages via GoDaddy IMAP recently, unless Thunderbird is restarted. Check with GoDaddy if they have problems. Assuming there is a GoDaddy support forum, check whether other users have the same problem.

christ1
christ1
  • Top 25 Contributor
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Challenge GoDaddy with the information below. https://bugzilla.mozilla.org/show_bug.cgi?id=1260724#c10