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I cannot log into my account

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  • 2 have this problem
  • 2 views
  • Last reply by philipp

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I get "unexpected error" every time I try to log into my account.

Also, password and user name reset emails never arrive.

I have the feeling there is something really wrong with my account.

I get "unexpected error" every time I try to log into my account. Also, password and user name reset emails never arrive. I have the feeling there is something really wrong with my account.

All Replies (1)

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hi, yes there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!