Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox opens and immediately closes win10 64bit

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

Does not appear in task manager. This is after repeatedly asking for current add-ons to be installed every time FF opened. Subsequent uninstall / re-install. Troubleshooting Information "Automatically add" button does not work !

Does not appear in task manager. This is after repeatedly asking for current add-ons to be installed every time FF opened. Subsequent uninstall / re-install. Troubleshooting Information "Automatically add" button does not work !

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

Brisguy52 said

Does not appear in task manager. This is after repeatedly asking for current add-ons to be installed every time FF opened. Subsequent uninstall / re-install. Troubleshooting Information "Automatically add" button does not work !

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

I uninstalled/re-installed FF and tried safe mode, same result. I then tried refresh FF and it seems ok for now at least. Many thanks for the quick reply Fred  :-)

more options

Glad to help. Safe Surfing.