Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why sync does not sync on my mobile ?

  • 1 reply
  • 13 have this problem
  • 3 views
  • Last reply by christ1

ciryon01
ciryon01
more options

Hello,

I have a Firefox Account and I use Firefox Sync.

I can use the sync functions on my personal computers (one laptop and one desktop using Ubuntu) and on my professional computer (a desktop using Windows 7). But Firefox Sync does not work on my personal Android 5.1 Smartphone (a HTC Desire 612) nothing is synced and I don't know how to solve this.

Thanks and regards,

Ciryon

edit: removed personal information for your protection. (philipp)

Hello, I have a Firefox Account and I use Firefox Sync. I can use the sync functions on my personal computers (one laptop and one desktop using Ubuntu) and on my professional computer (a desktop using Windows 7). But Firefox Sync does not work on my personal Android 5.1 Smartphone (a HTC Desire 612) nothing is synced and I don't know how to solve this. Thanks and regards, Ciryon <sub>edit: removed personal information for your protection. (philipp)</sub>

Modified by philipp

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android Start at the 'Connect an Android device' section.