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I can no longer print (email, web pages) without being asked to name the document, and when I do, it contains an error and can't be read.

kaf46
kaf46
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This is a recent problem. When I try to print in Firefox, I am asked to name the document, and it gives an extension of qps or some such, whatever that is. When I try to retrieve the document, it cannot be read as there is an error in it. I end up using Internet Explorer when I need to print. I have tried printing from "Ctrl P" and from the pull down menu. Same result.

This is a recent problem. When I try to print in Firefox, I am asked to name the document, and it gives an extension of qps or some such, whatever that is. When I try to retrieve the document, it cannot be read as there is an error in it. I end up using Internet Explorer when I need to print. I have tried printing from "Ctrl P" and from the pull down menu. Same result.

Chosen solution

Make sure your physical printer is selected in Printer > Name.


Sounds like you have the Microsoft XPS Document Writer selected rather than your printer.

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Make sure your physical printer is selected in Printer > Name.


Sounds like you have the Microsoft XPS Document Writer selected rather than your printer.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Also, uncheck the Print to file box if that is checked in the Print dialog. (See screen shot attached.)