Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I use tools to mark mail as junk, it does nothing. I have been deleting spam by using lower case j.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

more options

As above, the mark email as junk does not seem to work, nor, when it was working, it did not remember emails previously marked as spam and delete them automatically. I have been using the upper and lower case "J" to delete and mark as OK for 2 days now, and am hoping that action will help my problem. Thanks for any suggestions.

As above, the mark email as junk does not seem to work, nor, when it was working, it did not remember emails previously marked as spam and delete them automatically. I have been using the upper and lower case "J" to delete and mark as OK for 2 days now, and am hoping that action will help my problem. Thanks for any suggestions.

All Replies (1)

more options

Which version of Thunderbird, which platform?