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Move email to another folder context menu broken after upgrade to 45.0

  • 7 replies
  • 3 have this problem
  • 2 views
  • Last reply by Kaddath

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If I right click an email and select move to, recent is grayed out and if I choose a folder the email doesn't move.

If I right click an email and select move to, recent is grayed out and if I choose a folder the email doesn't move.

Chosen solution

Interesting. I had an add-in called something along the lines of "ConfirmBeforeDelete" that I used in v 44 or older for reasons I don't remember now, and disabling it fixed the Move To issue. I've since removed this add-in.

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does it work with thunderbird started in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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It does work in safe mode. So I guess your going to say that an extension is the problem? When I upgraded and disabled and extensions not compatible. But the problem still persisted. Is there a next step?

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Yes, disable addons individually or in small groups to narrow down which one is causing the problem.

Please let us know which one you find is causing the problem.

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Yep I shoulda thought of these steps. I seems to be due to the quickFolders add-on. The move works as long as this add-on isn't on. I've emailed the developer. I'll see where that gets me. Thanks!

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Funnily enough, QuickFolders has its own "move to…" keyboard shortcut which I've never been able to make work. ISTR this is a "premium" mode function which is enabled only when you pay the fee (as I have done.)

QuickFolders also has a graphical drag-and-drop mode where you drag selected messages to a toolbar icon and a dialog appears for you to type in the required target folder name. This is similar to the functionality of the QuickFolderMove add-on, which is also broken In TB45, though probably because the generic underlying "move to…" action is broken by QuickFolders.

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Worked with the Dev and it looks like he squashed the bug. Do't know a time on final release though.

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Chosen Solution

Interesting. I had an add-in called something along the lines of "ConfirmBeforeDelete" that I used in v 44 or older for reasons I don't remember now, and disabling it fixed the Move To issue. I've since removed this add-in.