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mail not working after update

  • 5 replies
  • 3 have this problem
  • 1 view
  • Last reply by sniles

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Mac OS X 10.6.8, updated Friday to Thunderbird 45. Now I just get the spinning ball and cannot receive email in either of two accounts. Not sure about sending. No error messages. Tried fresh install of Thunderbird, to no avail. Ideas????

Mac OS X 10.6.8, updated Friday to Thunderbird 45. Now I just get the spinning ball and cannot receive email in either of two accounts. Not sure about sending. No error messages. Tried fresh install of Thunderbird, to no avail. Ideas????

All Replies (5)

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Does the problem go away if you have started Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode

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Unfortunately, running in Safe Mode has not resolved the problem. Thanks for the suggestion... It was helpful, in that I learned a new troubleshooting technique.

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Any more ideas??? I can receive email on my iPad, so it isn't the mail server.

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Chosen Solution

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Wayne, thank you very much. I wondered about trying to install an older version, but wasn't sure where to go. You have been very helpful! I applaud you for your service to the community here, and thank you. You are my hero today!