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PREFERENCES pane shrinks, items are not visible so I can't change anything (been happening for several versions) SOLVED works after removing chrome folder

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  • Last reply by annoporci

VerizonSucks
VerizonSucks
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This problem dating back to rev 38 is archived as: PREFERENCES submenus fail to drop down dating back to summer 2015.

I just trashed the app & re-installed, but the problem persists. When I open PREFERENCES, even when all add-ons disabled, or in Safe Mode, the size of the pop up pane is wrong. Its truncated at the bottom.

Every time I click on a tab within PREFERENCES, the pane shrinks more. Eventually its just a thin rectangle, showing only the very top of the pane. SO I cannot select any of the contents of the pane/tab, because they are not visible on my computer screen.

The main menu pane (with the weird 3 stripe icon) behaves the same way.

I'm using OSX 10.6.8

This problem dating back to rev 38 is archived as: PREFERENCES submenus fail to drop down dating back to summer 2015. I just trashed the app & re-installed, but the problem persists. When I open PREFERENCES, even when all add-ons disabled, or in Safe Mode, the size of the pop up pane is wrong. Its truncated at the bottom. Every time I click on a tab within PREFERENCES, the pane shrinks more. Eventually its just a thin rectangle, showing only the very top of the pane. SO I cannot select any of the contents of the pane/tab, because they are not visible on my computer screen. The main menu pane (with the weird 3 stripe icon) behaves the same way. I'm using OSX 10.6.8
Attached screenshots

Modified by Wayne Mery

Chosen solution

Yea seems to be working without the chrome file. weird. Just weird.

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annoporci
annoporci
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Matt said

Do you have the theme and font size changer add-on installed? Have you in the past?

This add-on seems to have been the cause of the problem (on my system at least). Disabling it was not enough. It had to be removed altogether.

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