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Can't log into thunderbird and no password is received

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  • Last reply by Matt

villalobi
villalobi
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I want to use Thunderbird for my email and not Verizon. About a month ago, Thunderbird just popped up on our computer with my email account and I enjoyed using it, but after a computer restart I can't seem to log on and when I put in my email to have the password sent to my verizon account (which is not a user friendly format) nothing comes through?? I have no idea how it appeared originally and how to get it back.

I want to use Thunderbird for my email and not Verizon. About a month ago, Thunderbird just popped up on our computer with my email account and I enjoyed using it, but after a computer restart I can't seem to log on and when I put in my email to have the password sent to my verizon account (which is not a user friendly format) nothing comes through?? I have no idea how it appeared originally and how to get it back.

All Replies (1)

Matt
Matt
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The password you are being asked for is for your Verizon account.

If you have anti virus software, turn off the mail scanning component and see if that helps.