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How to troubleshoot secure connection failed due to Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER

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  • Last reply by cor-el

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I am trying to load https://www.thewomenshome.org/ I get the problem loading page, secure connection failed Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER. It doesn't give me the option to hit advance and go to the site anyway. I can also reach the events page for this site but not the main home page.

I am trying to load https://www.thewomenshome.org/ I get the problem loading page, secure connection failed Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER. It doesn't give me the option to hit advance and go to the site anyway. I can also reach the events page for this site but not the main home page.
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There is something wrong with the server's configuration. If you disable one of Firefox's OCSP-related features, you can access the page.

OCSP is a method to check whether a certificate has been revoked after issuance and before the certificate's normal expiration -- certificates are sometimes issued by mistake. In addition to the traditional method of reading the certificate and sending a request to the issuer, Firefox supports a method called "stapling" which allows the server to send a confirmation of validity itself. This saves a little time in checking the certificate because Firefox doesn't have to check with the issuer. But some sites do not work with stapling on due to a server configuration error.

As a temporary workaround, you can set Firefox not to use stapling:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste ocsp and pause while the list is filtered

(3) Double-click the security.ssl.enable_ocsp_stapling preference to switch it from true to false

You will need to reload the problem page (possibly bypassing the cache using Ctrl+Shift+r).

If you don't need to visit this site often, I suggest switching stapling back after this visit.

If you prefer to keep stapling enabled, you can visit the site in Google Chrome. Chrome doesn't do OCSP checks.

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Chosen Solution

There is something wrong with the server's configuration. If you disable one of Firefox's OCSP-related features, you can access the page.

OCSP is a method to check whether a certificate has been revoked after issuance and before the certificate's normal expiration -- certificates are sometimes issued by mistake. In addition to the traditional method of reading the certificate and sending a request to the issuer, Firefox supports a method called "stapling" which allows the server to send a confirmation of validity itself. This saves a little time in checking the certificate because Firefox doesn't have to check with the issuer. But some sites do not work with stapling on due to a server configuration error.

As a temporary workaround, you can set Firefox not to use stapling:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste ocsp and pause while the list is filtered

(3) Double-click the security.ssl.enable_ocsp_stapling preference to switch it from true to false

You will need to reload the problem page (possibly bypassing the cache using Ctrl+Shift+r).

If you don't need to visit this site often, I suggest switching stapling back after this visit.

If you prefer to keep stapling enabled, you can visit the site in Google Chrome. Chrome doesn't do OCSP checks.

Modified by jscher2000 - Support Volunteer

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Thanks for the quick help.

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